A door that rubs on the frame, scrapes the floor or has to be pushed to latch is a door out of alignment. It wears out hinges, closers and locks, and on a business it becomes a security and accessibility problem. Most of the time it can be fixed in one visit.
Tell us where the door rubs or what it won't do. A short video of the door closing is very helpful.
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Why a door that used to close perfectly starts to rub.
A door is aligned when it hangs square in its frame with an even gap on all sides, clears the floor, and closes onto the strike without any help. Commercial doors are heavy and used hundreds of times a day, so that alignment slowly drifts. Hinge knuckles wear, screws loosen in the frame, pivots wear down, and closers pull harder or softer than they should.
The first sign is usually small: the top corner on the latch side starts to kiss the frame, or staff get used to giving the door an extra push. Left alone, the rubbing turns into dragging, the latch stops catching, and the door gets left open or unlocked because nobody can close it properly. By then, the hinges, closer and lock are all wearing faster than they should.
Alignment repair is about finding out why the door moved and fixing that, not just planing the edge until it stops rubbing.

Hinges, pivots, frame, closer or floor: we check all of them.
We correct the hang instead of trimming the door so it still seals.
An aligned door closes and locks on its own, every time.
Each symptom points to a likely cause.
The door has dropped on the hinge side, so the top corner swings into the frame.
The closer can't overcome the rubbing, or the latch hits the strike too low.
Hinge wear, loose frame screws or a worn bottom pivot on glass doors.
The door has dropped a few millimetres, so the latch or panic bar can't catch.
The frame itself has moved or bent, often from impacts or building settlement.
Hinge screws have stripped out of the frame or the hinges are worn.
We realign commercial doors the same day across Toronto and the GTA. Call 24/7.
Usually more than one of these at once.
Standard butt hinges on a heavy steel door wear at the knuckles. A millimetre of wear on each hinge becomes several millimetres of drop at the latch side. On busy doors, upgrading to heavier hinges or a continuous hinge spreads the load along the whole edge and stops the drop.
Hinge screws that only bite into the thin frame metal, or into a soft wood jamb, loosen over time. The door sags even though the hinges are fine. Longer screws into the structure or reinforcing plates fix it.
Aluminum and glass storefront doors usually hang on top and bottom pivots rather than hinges. When the bottom pivot wears or the floor closer spindle fails, the door drops and drags. See storefront floor pivot repair and pivot hinge replacement.
A closer set too strong pulls the door hard into the frame; one that's leaking lets it drift. Either way, the door stops closing where it should. See door closer repair.
Buildings settle, floors heave in winter, and frames take hits from carts and deliveries. A frame that's no longer square can't hold a square door. Aluminum frames can bend; steel frames can pull away from their anchors.
In Toronto winters, frost can lift slabs and thresholds, and doors that were fine in summer suddenly drag. Some movement is seasonal and can be adjusted for; some needs the threshold or frame corrected. See winter-proofing commercial doors.

The order matters: fix the hang first, then the hardware.
We open and close the door, check the gaps and see exactly where it rubs or catches.
Hinges, pivots, screws and frame anchors, since this is what holds the door up.
Tighten, re-anchor, shim or replace hinges and pivots until the door hangs square.
Straighten, shim or re-anchor a frame that has moved.
Strike, exit device and closer are adjusted to the corrected door.
The door is cycled many times to make sure it closes and latches on its own.
Every type of commercial door.
Storefront and glass doors: aluminum doors on pivots or offset hinges, frameless glass doors on floor closers. See aluminum and glass doors.
Hollow metal doors: rear exits, stairwell doors and service doors in steel frames. See steel door repair and commercial back doors.
Fire-rated doors: doors that must close and latch on their own to keep their rating. Misalignment on these is a code issue, not just an annoyance. See fire door inspection.
Office and interior doors: heavy solid-core doors on suites and meeting rooms that stop latching as they settle.
Automatic and accessible doors: a door that drags makes the operator strain and fail. See automatic door operator repair and barrier-free door requirements.
A rubbing door costs more every month it's left.
Most alignment jobs are quick. Some need parts.
See the commercial door repair cost guide.
Often part of the same visit.
Questions business owners and property managers ask.
The door has dropped on the hinge side, usually from worn hinges, loose screws or a worn pivot. The top latch corner then swings into the frame.
We avoid it. Trimming hides the problem and leaves gaps. Fixing the hang keeps the door sealing and latching properly.
Usually, yes. The latch is hitting the strike too high or low. Realigning the door and adjusting the strike fixes it.
Most doors are done in one visit. Worn pivots or hinges may need parts.
Yes. Storefront doors are adjusted at the pivots or floor closer. Worn pivots are replaced.
Frost can lift the floor slab or threshold. Some of that can be adjusted; sometimes the threshold needs correcting.
Yes. The closer has to work against the rubbing and wears out much faster.
Yes. See our commercial door maintenance contracts for plazas and buildings.
Related help from our team.
Local commercial door pages near you.
Commercial, storefront and steel door alignment across Toronto and the GTA. Licensed, insured and available 24/7.
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