The door drops, scrapes the floor and will not close, and when you look at the jamb the top hinge is hanging off with the screws still in it. Here is why it happens, what a quick fix can and cannot do, and how the frame is repaired so it holds for good.
Tell us the door type and send a photo of the hinge and frame. We can usually tell the fix from the picture.
No obligation. We reply quickly, 24/7.
A hinge is only as strong as the material its screws are holding. On most doors the door frame gives out long before the hinge itself does.
This is one of the most common calls we get, and it almost always happens to the top hinge. The top hinge carries most of the door's weight as a pulling force, while the bottom hinge mostly pushes into the frame. Every time the door swings, the top screws get pulled a little. Over years the wood around the screws crushes, the threads lose their grip, and one day the hinge comes away from the jamb with the screws still attached.
On houses the cause is usually short screws. Many interior and even exterior doors are hung with the short screws that come in the hinge box, which only reach into the thin jamb and never touch the framing behind it. Add a heavy solid door, a strong closer or a door that gets slammed by the wind, and those short screws eventually strip out.
On commercial steel doors the story is different. Hollow metal frames have a steel reinforcement plate behind each hinge, tapped for machine screws. When the threads strip, or the reinforcement breaks loose inside the frame, the hinge pulls out and the door drops. That repair needs the right tools, because simply using bigger screws in a thin frame wall rarely holds for long.
Whatever the door, a hinge that has pulled out is more than an annoyance. The door will sag, rub the threshold and stop latching. On an exterior door it is also a security problem, because a door hanging on two hinges is much easier to force.
Screws that only reach the thin jamb cannot hold a heavy door for long. The fix is anchoring into solid material behind the jamb.
It carries the pulling force of the whole door. When it fails, the other hinges get overloaded and often follow.
An exterior door with a loose hinge is easier to pry or kick. Treat it as urgent, especially after a break-in attempt.
Knowing the cause matters, because a repair that ignores it will fail again.
The original screws only bite into the jamb. The door weight slowly pulls them out.
The screw holes are oversized, the jamb is cracked, or a piece of the frame has split off with the hinge.
On metal frames the machine screws spin without tightening, or the hinge moves when the door is lifted.
A closer with too much force, or no back-check, lets the door swing hard against the stop and pulls on the top hinge.
Someone kicked or pried the door, or it was hit by furniture or a cart. The frame is bent or the hinge side is torn.
Busy commercial doors swing thousands of times a week. Standard hinges wear their knuckles and the door drops.
There are a few tricks people use at home. Here is when they are fine and when they are not.
On a wood jamb we clean out the damaged holes, fill them with hardwood plugs or dowels set in glue, and let them bond. Then we drill new pilot holes and fix the hinge with long screws that pass through the jamb into the framing behind it. On exterior doors we usually replace at least one screw in every hinge with a long one, not just the one that failed. The result is stronger than the original installation.
On hollow metal frames we check whether the hinge reinforcement inside the frame is still attached. If it is, we re-tap it for larger screws or install threaded inserts. If the reinforcement has broken loose, the frame has to be opened and the reinforcement secured, or the damaged section of frame replaced. On fire-rated doors the hinges and screws must match the rated assembly, so we never improvise there.
Most of the time, no. Once the frame is repaired, the door usually goes back up and works like new. Replacement makes sense only when the door itself is warped, split or badly damaged. Our repair vs replacement guide explains how to decide.
If the old hinges were worn or too light for the door, this is the moment to upgrade.
Fine for most interior doors and light exterior doors in homes. Use at least three hinges on any full-height door, and long screws on the top one.
Bearings between the knuckles reduce wear on heavy doors, doors with closers and busy entrances. They are the usual choice for commercial doors.
Close the door on their own. Common on doors between a house and garage, where a self-closing door is often required. They add load on the frame, so fixing them well matters.
Run the full height of the door and spread the load along the whole frame. Excellent for high-traffic commercial doors that keep dropping.
Hinges with fixed pins or security studs make it harder to remove an out-swinging door from outside. Worth it on exposed back doors.
On fire doors the number, size and type of hinges are part of the rating. Replacements must match what the door label requires.
Hinge size matters too. A hinge that is too small for the door width and weight will wear quickly no matter how well it is fixed. As a rule of thumb, taller and heavier doors need taller hinges and more of them, and doors wider than a standard opening need heavy-weight hinges. When we repair the frame, we check that the hinges suit the door, so the repair is not undone by the same load a few months later.
We come same day across Toronto and the GTA and secure the door before we leave.
A typical repair visit, step by step.
We take the weight off the damaged hinge so the frame does not tear further.
Wood or steel, cracked or intact, and whether the other hinges are also loose.
Hardwood plugs and glue on wood, re-tapping or inserts on steel.
Long structural screws into the framing, or correct machine screws for metal.
We check the gaps, the latch and the strike so the door closes and locks properly.
Adjust the closer, add a stop or upgrade hinges so it does not happen again.
Hinge problems rarely come alone. We handle the whole door.
Split, cracked and damaged frames on interior and exterior doors.
Rotted, weather-damaged and forced exterior frames.
Split doors, loose hinges and worn edges on wood doors.
Hollow metal doors and frames, hinges and reinforcements.
Heavy-duty, ball-bearing and continuous hinges.
Front, back, interior and patio doors for homes.
Examples of the frame and hinge work we do around the GTA.
Every frame is different, so we quote after seeing it. These are the typical levels of work.
Holes plugged, long screws installed, door aligned. Frame is intact.
Stripped hinge threads re-tapped or fitted with inserts on a metal frame.
Split or cracked jamb rebuilt, or steel reinforcement secured.
Damaged frame section replaced, or hinges upgraded to heavy-duty.
See typical price ranges in our residential door repair cost guide and commercial cost guide, or request a free estimate.
If the hinge just came out, these steps protect the door and the frame until the repair.
A door that sags after a hinge failure often stops latching. If that is your problem, read why a door won't latch and why a door won't close or lock. For wood frames with soft or dark wood near the bottom, see our frame rot repair guide. And if you are thinking about stronger hardware overall, our front door security upgrades article covers reinforced strikes and hinge screws.
For sticking doors that are not caused by hinges, see help for sticking or jammed doors, and for a wider view of what goes wrong with doors in the GTA, our common door problems guide.
Usually because the screws were too short to reach solid wood, the wood around the holes was crushed over time, or a closer or the wind pulled the door too hard. On steel frames, stripped threads or a broken reinforcement are the usual cause.
On a light interior door, filling the holes with glued wood and re-screwing often works. On heavy, exterior, steel or fire-rated doors, a proper repair with the right screws or inserts lasts much longer.
It can be. A sagging door can fall if another hinge fails, and an exterior door with a loose hinge is easier to force open.
Most of the time, no. Split or stripped areas can be repaired. Replacement is only needed if the frame is badly damaged or rotted.
Most hinge and frame repairs are finished in one visit. Split frames that need glue to cure may take a little longer.
Yes. We repair stripped hinge threads, broken reinforcements and worn hinges on hollow metal doors and frames.
On exterior doors, yes. At least one long screw per hinge into the framing makes the door much stronger and harder to kick in.
Toronto and the GTA, including North York, Scarborough, Etobicoke, Mississauga, Vaughan, Markham and Brampton.
Local door frame repair pages near you.
We repair pulled-out hinges, stripped screws and damaged frames on homes and businesses across Toronto and the GTA. Licensed, insured and backed by a warranty.
📞 Call 647-951-3510 Request a Free EstimateRead what our clients say · General FAQ · Residential door repair
